{"id":3,"date":"2026-04-22T19:15:00","date_gmt":"2026-04-22T19:15:00","guid":{"rendered":"http:\/\/mortajaa.com\/?page_id=3"},"modified":"2026-05-01T18:44:46","modified_gmt":"2026-05-01T18:44:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mortajaa.com\/ar\/privacy-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-669528d e-flex e-con-boxed e-con e-parent\" data-id=\"669528d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-197fa7e3 elementor-widget elementor-widget-text-editor\" data-id=\"197fa7e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p data-start=\"313\" data-end=\"347\"><strong data-start=\"313\" data-end=\"347\">Last Updated: April 11, 2026<\/strong><\/p>\n<p data-start=\"349\" data-end=\"611\">Mortajaa.com (&#8220;we&#8221;, &#8220;our&#8221;, &#8220;us&#8221;) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our multi-vendor platform.<\/p>\n<hr data-start=\"613\" data-end=\"616\" \/>\n<h2 class=\"wp-block-heading\" data-section-id=\"1lkn5ga\" data-start=\"618\" data-end=\"650\"><span role=\"text\"><strong data-start=\"621\" data-end=\"650\">1. Information We Collect<\/strong><\/span><\/h2>\n<p data-start=\"652\" data-end=\"707\">We may collect the following categories of information:<\/p>\n<h3 data-section-id=\"39hsgt\" data-start=\"709\" data-end=\"740\"><span role=\"text\"><strong data-start=\"713\" data-end=\"740\">a. Personal Information<\/strong><\/span><\/h3>\n<p data-start=\"741\" data-end=\"793\">When you register or place an order, we may collect:<\/p>\n<ul data-start=\"794\" data-end=\"1042\">\n<li data-section-id=\"u7na1o\" data-start=\"794\" data-end=\"807\">Full Name<\/li>\n<li data-section-id=\"1d9yoj6\" data-start=\"808\" data-end=\"825\">Email Address<\/li>\n<li data-section-id=\"gvmnr\" data-start=\"826\" data-end=\"842\">Phone Number<\/li>\n<li data-section-id=\"zidxsc\" data-start=\"843\" data-end=\"875\">Billing and Shipping Address<\/li>\n<li data-section-id=\"rlma36\" data-start=\"876\" data-end=\"905\">Account login credentials<\/li>\n<li data-section-id=\"bte67o\" data-start=\"906\" data-end=\"959\">Information related to purchases and transactions<\/li>\n<li data-section-id=\"1uw8022\" data-start=\"960\" data-end=\"1042\">Optional information (e.g., children\u2019s details if relevant to product purchases)<\/li>\n<\/ul>\n<h3 data-section-id=\"3kgn3w\" data-start=\"1044\" data-end=\"1079\"><span role=\"text\"><strong data-start=\"1048\" data-end=\"1079\">b. Non-Personal Information<\/strong><\/span><\/h3>\n<p data-start=\"1080\" data-end=\"1105\">We automatically collect:<\/p>\n<ul data-start=\"1106\" data-end=\"1259\">\n<li data-section-id=\"btxcx3\" data-start=\"1106\" data-end=\"1120\">IP address<\/li>\n<li data-section-id=\"1aujyv7\" data-start=\"1121\" data-end=\"1160\">Browser type and device information<\/li>\n<li data-section-id=\"1tl62gq\" data-start=\"1161\" data-end=\"1193\">Pages visited and time spent<\/li>\n<li data-section-id=\"15bztzc\" data-start=\"1194\" data-end=\"1229\">Search queries and interactions<\/li>\n<li data-section-id=\"15bt60b\" data-start=\"1230\" data-end=\"1259\">Cookies and tracking data<\/li>\n<\/ul>\n<hr data-start=\"1261\" data-end=\"1264\" \/>\n<h2 data-section-id=\"10yr0od\" data-start=\"1266\" data-end=\"1303\"><span role=\"text\"><strong data-start=\"1269\" data-end=\"1303\">2. When We Collect Information<\/strong><\/span><\/h2>\n<p data-start=\"1305\" data-end=\"1337\">We collect information when you:<\/p>\n<ul data-start=\"1338\" data-end=\"1491\">\n<li data-section-id=\"le6yof\" data-start=\"1338\" data-end=\"1361\">Register an account<\/li>\n<li data-section-id=\"1lo2e6q\" data-start=\"1362\" data-end=\"1380\">Place an order<\/li>\n<li data-section-id=\"vzpz09\" data-start=\"1381\" data-end=\"1409\">Subscribe to newsletters<\/li>\n<li data-section-id=\"w43we4\" data-start=\"1410\" data-end=\"1439\">Fill out forms or surveys<\/li>\n<li data-section-id=\"1u13y3n\" data-start=\"1440\" data-end=\"1468\">Contact customer support<\/li>\n<li data-section-id=\"xojn84\" data-start=\"1469\" data-end=\"1491\">Browse the website<\/li>\n<\/ul>\n<hr data-start=\"1493\" data-end=\"1496\" \/>\n<h2 data-section-id=\"r16078\" data-start=\"1498\" data-end=\"1535\"><span role=\"text\"><strong data-start=\"1501\" data-end=\"1535\">3. How We Use Your Information<\/strong><\/span><\/h2>\n<p data-start=\"1537\" data-end=\"1564\">We use your information to:<\/p>\n<ul data-start=\"1565\" data-end=\"1879\">\n<li data-section-id=\"y53vid\" data-start=\"1565\" data-end=\"1595\">Process and fulfill orders<\/li>\n<li data-section-id=\"196yeu1\" data-start=\"1596\" data-end=\"1619\">Manage your account<\/li>\n<li data-section-id=\"g276fv\" data-start=\"1620\" data-end=\"1670\">Communicate order updates and customer service<\/li>\n<li data-section-id=\"90urfh\" data-start=\"1671\" data-end=\"1735\">Send promotional emails and offers (you can opt out anytime)<\/li>\n<li data-section-id=\"16hly45\" data-start=\"1736\" data-end=\"1787\">Improve website performance and user experience<\/li>\n<li data-section-id=\"1k8xq5i\" data-start=\"1788\" data-end=\"1842\">Personalize content, products, and recommendations<\/li>\n<li data-section-id=\"1d4al3g\" data-start=\"1843\" data-end=\"1879\">Detect fraud and ensure security<\/li>\n<\/ul>\n<hr data-start=\"1881\" data-end=\"1884\" \/>\n<h2 data-section-id=\"pmsb2f\" data-start=\"1886\" data-end=\"1921\"><span role=\"text\"><strong data-start=\"1889\" data-end=\"1921\">4. Multi-Vendor Data Sharing<\/strong><\/span><\/h2>\n<p data-start=\"1923\" data-end=\"1953\">As a multi-vendor marketplace:<\/p>\n<ul data-start=\"1954\" data-end=\"2139\">\n<li data-section-id=\"19ov9wb\" data-start=\"1954\" data-end=\"2055\">Your order information may be shared with <strong data-start=\"1998\" data-end=\"2031\">third-party sellers (vendors)<\/strong> to fulfill purchases.<\/li>\n<li data-section-id=\"1fv958g\" data-start=\"2056\" data-end=\"2139\">Vendors are required to protect your data and use it only for order processing.<\/li>\n<\/ul>\n<hr data-start=\"2141\" data-end=\"2144\" \/>\n<h2 data-section-id=\"5avrsb\" data-start=\"2146\" data-end=\"2180\"><span role=\"text\"><strong data-start=\"2149\" data-end=\"2180\">5. Sharing Your Information<\/strong><\/span><\/h2>\n<p data-start=\"2182\" data-end=\"2220\">We <strong data-start=\"2185\" data-end=\"2219\">do not sell your personal data<\/strong>.<\/p>\n<p data-start=\"2222\" data-end=\"2250\">We may share your data with:<\/p>\n<ul data-start=\"2251\" data-end=\"2404\">\n<li data-section-id=\"1uydk5y\" data-start=\"2251\" data-end=\"2295\">Payment processors (secure transactions)<\/li>\n<li data-section-id=\"a8inkg\" data-start=\"2296\" data-end=\"2330\">Shipping and delivery partners<\/li>\n<li data-section-id=\"102lh6r\" data-start=\"2331\" data-end=\"2368\">Marketing and analytics providers<\/li>\n<li data-section-id=\"23njxl\" data-start=\"2369\" data-end=\"2404\">Vendors (for order fulfillment)<\/li>\n<\/ul>\n<p data-start=\"2406\" data-end=\"2495\">All partners are required to follow strict confidentiality and data protection standards.<\/p>\n<hr data-start=\"2497\" data-end=\"2500\" \/>\n<h2 data-section-id=\"3vhvqb\" data-start=\"2502\" data-end=\"2543\"><span role=\"text\"><strong data-start=\"2505\" data-end=\"2543\">6. Cookies &amp; Tracking Technologies<\/strong><\/span><\/h2>\n<p data-start=\"2545\" data-end=\"2563\">We use cookies to:<\/p>\n<ul data-start=\"2564\" data-end=\"2681\">\n<li data-section-id=\"1poy4t1\" data-start=\"2564\" data-end=\"2608\">Save user preferences and login sessions<\/li>\n<li data-section-id=\"7f57as\" data-start=\"2609\" data-end=\"2647\">Analyze traffic and usage patterns<\/li>\n<li data-section-id=\"g2zso2\" data-start=\"2648\" data-end=\"2681\">Improve website functionality<\/li>\n<\/ul>\n<p data-start=\"2683\" data-end=\"2784\">You can disable cookies in your browser, but some features (like checkout) may not function properly.<\/p>\n<hr data-start=\"2786\" data-end=\"2789\" \/>\n<h2 data-section-id=\"1fwdf6u\" data-start=\"2791\" data-end=\"2836\"><span role=\"text\"><strong data-start=\"2794\" data-end=\"2836\">7. Third-Party Advertising &amp; Analytics<\/strong><\/span><\/h2>\n<p data-start=\"2838\" data-end=\"2884\">We and our partners may use tracking tools to:<\/p>\n<ul data-start=\"2885\" data-end=\"2975\">\n<li data-section-id=\"t755td\" data-start=\"2885\" data-end=\"2913\">Understand user behavior<\/li>\n<li data-section-id=\"uy5z81\" data-start=\"2914\" data-end=\"2942\">Deliver personalized ads<\/li>\n<li data-section-id=\"1vae1h2\" data-start=\"2943\" data-end=\"2975\">Measure campaign performance<\/li>\n<\/ul>\n<p data-start=\"2977\" data-end=\"3057\">These tools collect <strong data-start=\"2997\" data-end=\"3022\">non-identifiable data<\/strong> and comply with privacy standards.<\/p>\n<hr data-start=\"3059\" data-end=\"3062\" \/>\n<h2 data-section-id=\"fqq10e\" data-start=\"3064\" data-end=\"3095\"><span role=\"text\"><strong data-start=\"3067\" data-end=\"3095\">8. Customer Interactions<\/strong><\/span><\/h2>\n<p data-start=\"3097\" data-end=\"3110\">We may store:<\/p>\n<ul data-start=\"3111\" data-end=\"3203\">\n<li data-section-id=\"oy9mlk\" data-start=\"3111\" data-end=\"3133\">Chat conversations<\/li>\n<li data-section-id=\"sf0yw4\" data-start=\"3134\" data-end=\"3164\">Emails and support tickets<\/li>\n<li data-section-id=\"1gn97nv\" data-start=\"3165\" data-end=\"3203\">Phone call records (if applicable)<\/li>\n<\/ul>\n<p data-start=\"3205\" data-end=\"3261\">This helps improve customer service and quality control.<\/p>\n<hr data-start=\"3263\" data-end=\"3266\" \/>\n<h2 data-section-id=\"1x77sy6\" data-start=\"3268\" data-end=\"3308\"><span role=\"text\"><strong data-start=\"3271\" data-end=\"3308\">9. Product Reviews &amp; User Content<\/strong><\/span><\/h2>\n<ul data-start=\"3310\" data-end=\"3485\">\n<li data-section-id=\"1jixp8r\" data-start=\"3310\" data-end=\"3360\">You may submit reviews or comments voluntarily<\/li>\n<li data-section-id=\"e1uq92\" data-start=\"3361\" data-end=\"3407\">Reviews may be used for marketing purposes<\/li>\n<li data-section-id=\"deynny\" data-start=\"3408\" data-end=\"3447\">You can request removal at any time<\/li>\n<li data-section-id=\"1rsvlda\" data-start=\"3448\" data-end=\"3485\">Anonymous submissions are allowed<\/li>\n<\/ul>\n<hr data-start=\"3487\" data-end=\"3490\" \/>\n<h2 data-section-id=\"7wcc18\" data-start=\"3492\" data-end=\"3516\"><span role=\"text\"><strong data-start=\"3495\" data-end=\"3516\">10. Data Security<\/strong><\/span><\/h2>\n<p data-start=\"3518\" data-end=\"3556\">We implement strong security measures:<\/p>\n<ul data-start=\"3557\" data-end=\"3673\">\n<li data-section-id=\"h6vtlz\" data-start=\"3557\" data-end=\"3592\">SSL encryption for transactions<\/li>\n<li data-section-id=\"bm1bc5\" data-start=\"3593\" data-end=\"3633\">PCI DSS-compliant payment processing<\/li>\n<li data-section-id=\"1dovqie\" data-start=\"3634\" data-end=\"3673\">Restricted access to sensitive data<\/li>\n<\/ul>\n<p data-start=\"3675\" data-end=\"3741\"><strong data-start=\"3675\" data-end=\"3689\">Important:<\/strong> We do not store or access your credit card details.<\/p>\n<hr data-start=\"3743\" data-end=\"3746\" \/>\n<h2 data-section-id=\"zs2z9l\" data-start=\"3748\" data-end=\"3770\"><span role=\"text\"><strong data-start=\"3751\" data-end=\"3770\">11. Your Rights<\/strong><\/span><\/h2>\n<p data-start=\"3772\" data-end=\"3794\">You have the right to:<\/p>\n<ul data-start=\"3795\" data-end=\"3922\">\n<li data-section-id=\"16myggl\" data-start=\"3795\" data-end=\"3824\">Access your personal data<\/li>\n<li data-section-id=\"escdq4\" data-start=\"3825\" data-end=\"3848\">Request corrections<\/li>\n<li data-section-id=\"c1vn39\" data-start=\"3849\" data-end=\"3882\">Request deletion of your data<\/li>\n<li data-section-id=\"xv9a2m\" data-start=\"3883\" data-end=\"3922\">Opt-out of marketing communications<\/li>\n<\/ul>\n<p data-start=\"3924\" data-end=\"3988\">To exercise your rights, contact us at:<br data-start=\"3963\" data-end=\"3966\" \/>\ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3969\" data-end=\"3986\">info@mortajaa.com<\/a><\/p>\n<hr data-start=\"3990\" data-end=\"3993\" \/>\n<h2 data-section-id=\"o8slq9\" data-start=\"3995\" data-end=\"4031\"><span role=\"text\"><strong data-start=\"3998\" data-end=\"4031\">12. Updating Your Information<\/strong><\/span><\/h2>\n<p data-start=\"4033\" data-end=\"4041\">You can:<\/p>\n<ul data-start=\"4042\" data-end=\"4120\">\n<li data-section-id=\"a9sgex\" data-start=\"4042\" data-end=\"4090\">Log into your account to update your details<\/li>\n<li data-section-id=\"1q2ml83\" data-start=\"4091\" data-end=\"4120\">Contact us for assistance<\/li>\n<\/ul>\n<hr data-start=\"4122\" data-end=\"4125\" \/>\n<h2 data-section-id=\"2hf2ct\" data-start=\"4127\" data-end=\"4152\"><span role=\"text\"><strong data-start=\"4130\" data-end=\"4152\">13. Data Retention<\/strong><\/span><\/h2>\n<p data-start=\"4154\" data-end=\"4200\">We retain your data only as long as necessary:<\/p>\n<ul data-start=\"4201\" data-end=\"4321\">\n<li data-section-id=\"7kffmm\" data-start=\"4201\" data-end=\"4222\">To fulfill orders<\/li>\n<li data-section-id=\"1wsdwra\" data-start=\"4223\" data-end=\"4264\">For legal and accounting requirements<\/li>\n<li data-section-id=\"ausxse\" data-start=\"4265\" data-end=\"4321\">Backup data may remain but will not be actively used<\/li>\n<\/ul>\n<hr data-start=\"4323\" data-end=\"4326\" \/>\n<h2 data-section-id=\"43lm2r\" data-start=\"4328\" data-end=\"4367\"><span role=\"text\"><strong data-start=\"4331\" data-end=\"4367\">14. App Tracking (if applicable)<\/strong><\/span><\/h2>\n<p data-start=\"4369\" data-end=\"4402\">We may collect app usage data to:<\/p>\n<ul data-start=\"4403\" data-end=\"4488\">\n<li data-section-id=\"a7mf3e\" data-start=\"4403\" data-end=\"4426\">Improve performance<\/li>\n<li data-section-id=\"lzz771\" data-start=\"4427\" data-end=\"4454\">Enhance user experience<\/li>\n<li data-section-id=\"10g7n6w\" data-start=\"4455\" data-end=\"4488\">Optimize marketing strategies<\/li>\n<\/ul>\n<hr data-start=\"4490\" data-end=\"4493\" \/>\n<h2 data-section-id=\"phcaej\" data-start=\"4495\" data-end=\"4519\"><span role=\"text\"><strong data-start=\"4498\" data-end=\"4519\">15. Data Deletion<\/strong><\/span><\/h2>\n<p data-start=\"4521\" data-end=\"4544\">To delete your account:<\/p>\n<ol data-start=\"4545\" data-end=\"4637\">\n<li data-section-id=\"wv8bki\" data-start=\"4545\" data-end=\"4571\">Log into your account<\/li>\n<li data-section-id=\"1w9x56u\" data-start=\"4572\" data-end=\"4607\">Go to <strong data-start=\"4581\" data-end=\"4605\">My Account \u2192 Profile<\/strong><\/li>\n<li data-section-id=\"tg7hn2\" data-start=\"4608\" data-end=\"4637\">Click <strong data-start=\"4617\" data-end=\"4635\">Delete Account<\/strong><\/li>\n<\/ol>\n<p data-start=\"4639\" data-end=\"4668\">Or contact us for assistance.<\/p>\n<hr data-start=\"4670\" data-end=\"4673\" \/>\n<h2 data-section-id=\"iep4nn\" data-start=\"4675\" data-end=\"4704\"><span role=\"text\"><strong data-start=\"4678\" data-end=\"4704\">16. Children\u2019s Privacy<\/strong><\/span><\/h2>\n<p data-start=\"4706\" data-end=\"4835\">We do not knowingly collect data from children without parental consent. If such data is identified, it will be deleted promptly.<\/p>\n<hr data-start=\"4837\" data-end=\"4840\" \/>\n<h2 data-section-id=\"k6j8o5\" data-start=\"4842\" data-end=\"4875\"><span role=\"text\"><strong data-start=\"4845\" data-end=\"4875\">17. Changes to This Policy<\/strong><\/span><\/h2>\n<p data-start=\"4877\" data-end=\"4982\">We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.<\/p>\n<hr data-start=\"4984\" data-end=\"4987\" \/>\n<h2 data-section-id=\"1fzb8bo\" data-start=\"4989\" data-end=\"5010\"><span role=\"text\"><strong data-start=\"4992\" data-end=\"5010\">18. Contact Us<\/strong><\/span><\/h2>\n<p data-start=\"5012\" data-end=\"5060\">If you have questions about this Privacy Policy:<\/p>\n<ul data-start=\"5062\" data-end=\"5120\">\n<li data-section-id=\"y7l762\" data-start=\"5062\" data-end=\"5093\">\ud83d\udce7 Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5074\" data-end=\"5091\">info@mortajaa.com<\/a><\/li>\n<li data-section-id=\"185uook\" data-start=\"5094\" data-end=\"5120\">\ud83d\udcde Phone: +96176101973<\/li>\n<\/ul>\n<p data-start=\"5122\" data-end=\"5160\">We aim to respond within <strong data-start=\"5147\" data-end=\"5159\">48 hours<\/strong>.<\/p>\n<hr data-start=\"5162\" data-end=\"5165\" \/>\n<h2 data-section-id=\"1oz1o8d\" data-start=\"5167\" data-end=\"5185\"><span role=\"text\"><strong data-start=\"5170\" data-end=\"5185\">19. Consent<\/strong><\/span><\/h2>\n<p data-start=\"5187\" data-end=\"5243\">By using Mortajaa.com, you agree to this Privacy Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Last Updated: April 11, 2026 Mortajaa.com (&#8220;we&#8221;, &#8220;our&#8221;, &#8220;us&#8221;) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our multi-vendor platform. 1. Information We Collect We may collect the following categories of&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last Updated: April 11, 2026 Mortajaa.com (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our multi-vendor platform. 1. Information We Collect We may collect the following categories of\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/mortajaa.com\/ar\/privacy-policy\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"ar_AR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"mortajaa.com -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Privacy Policy - mortajaa.com\" \/>\n\t\t<meta property=\"og:description\" content=\"Last Updated: April 11, 2026 Mortajaa.com (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our multi-vendor platform. 1. 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